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Directive:

TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 11-04


Status: Cancelled

WIOA Operating Guidance : No

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant, Employer and Job Seeker Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY 2004) ACSI Table of Weights.

To
 
From
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
 
EMILY STOVER DeROCCO
Assistant Secretary
     
Date

November 30, 2004

Expiration Date

Continuing

Contact :
Questions concerning this issuance may be directed to the appropriate Regional Office.
Text :
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