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Directive:

TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 11-04


Status: Cancelled

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant, Employer and Job Seeker Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY 2004) ACSI Table of Weights.

To:
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
From:
EMILY STOVER DeROCCO
Assistant Secretary
Date:
November 30, 2004
Expiration Date:
Continuing



Contact:  Questions concerning this issuance may be directed to the appropriate Regional Office.

Text:
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Attachments:
Click on links below to view, save, or print Attachment(s).

1. ACSI Formula Weights for PY 2004



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