Directive: TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 11-04

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant, Employer and Job Seeker Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY 2004) ACSI Table of Weights.

To:	ALL STATE WORKFORCE AGENCIES ALL STATE WORKFORCE LIAISONS	From:	EMILY STOVER DeROCCO Assistant Secretary
Date:	November 30, 2004	Expiration Date:	Continuing

Contact:  Questions concerning this issuance may be directed to the appropriate Regional Office.

Text:
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1.

ACSI Formula Weights for PY 2004

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