Directive: TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 01-07

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY) 2006 ACSI Table of Weights and to alert states to the possibility of new customer survey plans for PY 2007.

To:	ALL STATE WORKFORCE AGENCIES ALL STATE WORKFORCE LIAISONS	From:	EMILY STOVER DeROCCO Assistant Secretary Employment and Training Administration
Date:	July 03, 2007	Expiration Date:	Continuing

Rescissions:    TEGL No. 10-05

Contact:  Direct all questions to the appropriate Regional Office.

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