ETA Home  >  directives  >   

 

Advisory and Program search result


Directive:

TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 02-08


Status: Cancelled

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY) 2007 ACSI Table of Weights, and to alert states to the possibility of new customer survey plans for PY 2008.

To:
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
From:
BRENT R. ORRELL
Deputy Assistant Secretary
Date:
August 27, 2008
Expiration Date:
Continuing

Rescissions:    TEGL No. 1-07

Contact:  Questions concerning this issuance may be directed to the appropriate Regional Office.

Text:
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.

View the Complete Document  
Accessible Version (PDF)  

Attachments:
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout. Click on links below to view, save, or print Attachment(s).

1. ACSI Formula Weights for PY 2007.



Article Tools
Get free Acrobat Reader To view PDF files you need Acrobat Reader.
To view the pdf file as html go to Adobe's PDF-to-HTML conversion tool