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Directive:

TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 02-08


Status: Cancelled

WIOA Operating Guidance : No

Subject:
Updated Table of Weights for Use in Calculating State-Level American Customer Satisfaction Index (ACSI) Scores for the Participant and Employer Customer Satisfaction Surveys

Purpose:
To provide states with the Program Year (PY) 2007 ACSI Table of Weights, and to alert states to the possibility of new customer survey plans for PY 2008.

To
 
From
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKFORCE LIAISONS
 
BRENT R. ORRELL
Deputy Assistant Secretary
     
Date

August 27, 2008

Expiration Date

Continuing

Rescissions:     TEGL No. 1-07
Contact :
Questions concerning this issuance may be directed to the appropriate Regional Office.
Text :
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.

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