There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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ET HANDBOOK No. 336, 18th Edition

Status: Cancelled

Revisions to the Unemployment Insurance (UI) State Quality Service Plan (SQSP) Handbook

To provide State Workforce Agencies (SWAs) with the 18th Edition of ET Handbook No. 336, Unemployment Insurance State Quality Service Plan (SQSP) Planning and Reporting Guidelines, which incorporates changes made to UI Performs, the UI performance management system.




Cheryl Atkinson
Office of Workforce Security


June 30, 2006

Expiration Date


Rescissions:    Handbook No. 336, 17th Edition
Contact :

Direct all questions to the appropriate Regional Office.

Text :
Click on the link below to view, save, or print out the document.

Attachments :
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout. Click on links below to view, save, or print Attachment(s).

  1. Chapter I
  2. Chapter II
  3. Appendix I
  4. Appendix II
  5. Appendix III
  6. SF424 & Instructions
  7. SF424A & Instructions
  8. SF4242B & Instructions
  9. SF269 & Instructions
  10. SF270 & Instructions

Related Change Documents

 Documents ET HANDBOOK No. 336, 18th Edition, Change 1

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