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There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Directive:

ETA Handbook No. 382, 2nd Edition


Purpose:
To transmit the second edition of ET Handbook No, 382, Handbook for Measuring Unemployment Insurance Lower Authority Appeals Quality.

To

STATE EMPLOYMENT SECURITY AGENCIES

From

Barbara Ann Farmer
Administrator for Regional Management

Date

June 12, 1996

Expiration Date

Continuing

Rescissions:    ETA Handbook No. 382.
Contact :

Direct all questions to the appropriate Regional Office.

Text :
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