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There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Directive:

ET HANDBOOK NO. 396, 4th EDITION


Purpose:
This handbook contains instructions for monitoring the BAM Paid Claims Accuracy (PCA) and Denied Claims Accuracy (DCA) programs.

To

ETA REGIONAL ADMINISTRATORS
STATE WORKFORCE AGENCIES

From

JANE OATES
Assistant Secretary

Date

December 15, 2009

Expiration Date

Continuing

Rescissions:    Handbook No. 396, 3rd Edition
Text :
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.

  1. ET Handbook No. 396, 4th Edition



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