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Directive:

TRAINING AND EMPLOYMENT NOTICE NO. 06-18


Status: Active

WIOA Operating Guidance : No
Subject:
Publication of the Unemployment Insurance (UI) Call Center Best Practices Compilation

Purpose:
To announce the publication of the UI Call Center Best Practices Compilation.

To

STATE WORKFORCE AGENCIES

From

ROSEMARY LAHASKY
Deputy Assistant Secretary

Date

August 31, 2018

Expiration Date
Contact :

You may direct questions to your appropriate ETA Regional Office.

Text :
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.




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