×

There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

  ETA Home  >  directives  >   

 

Advisory and Program search result
Directive:

TRAINING AND EMPLOYMENT NOTICE NO. 40-15


Status: Active

WIOA Operating Guidance : No
Subject:
Announcement of the Evaluation of the Customer Experience in American Job Centers

Purpose:
The Employment and Training Administration (ETA), in collaboration with the Department's Chief Evaluation Office (CEO), is pleased to announce commencement of an exploratory evaluation to help the U.S. Department of Labor (DOL, or Department) learn more about the customer experience in American Job Centers (AJCs). DOL has contracted with IMPAQ International, LLC and ideas42 (the IMPAQ team) to conduct this study.

To

STATE WORKFORCE AGENCIES
STATE WORKFORCE LIAISONS
STATE AND LOCAL WORKFORCE BOARD CHAIRS
AMERICAN JOB CENTER DIRECTORS
ETA REGIONAL ADMINISTRATORS

From

PORTIA WU
Assistant Secretary

Date

June 16, 2016

Expiration Date

Contact :

Please direct questions to Mr. Wayne Gordon in the Office of Policy Development and Research at Gordon.wayne@dol.gov (202) 693-3179 or to your ETA regional office.

Text :
To preserve the formatting of this document, it has been converted to PDF (Portable Document Format) to retain its original layout.




Article Tools
Get free Acrobat Reader To view PDF files you need Acrobat Reader.
To view the pdf file as html go to Adobe's PDF-to-HTML conversion tool