There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Policy and Research Publications Online Reports

Profiling the Literacy Proficiencies of JTPA and ES/UI Populations: Final Report to the Department of Labor (1992)

This comprehensive literacy assessment --- dealing with prose, document. and quantitative tasks --- provides results that profile a national sample of nearly 20 million participants in the U.S. Department of Labor programs that target people who are unemployed and seeking work or those in search of better jobs. The programs comprise by far the largest component of Labor's Employment and Training Administration activities.

The principal finding from this literacy assessment is that a substantial proportion of these workers and job seekers have minimal literacy skills. Even the 25 to 40 percent who are at the next highest level have skills that are often inadequate for career mobility or advancement. In all, about half a million JTPA trainees and 7.6 million people receiving Unemployment Insurance or services of the Employment Service have literacy skills insufficient for today's jobs. [Click Here] to View the Complete Report Report in .PDF

There are 290 pages in this report.  The size of the PDF file is 16.4 MB


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Link to the List of Available Reports