There have been reports of phone calls made from a Department of Labor phone number (202-693-2700) soliciting personal information and/or promising funds to those receiving the calls. These calls were not authorized by the Department of Labor. ETA and the Department of Labor do not and will not solicit Personally Identifiable Information, such as your Social Security number, or other personal information, over the phone. If you receive a call like this from a number that looks like an ETA phone number, consider it a spam call, hang up, and report the call to the US Department of Labor at 1-855-522-6748.

For more information about how to recognize spam calls, please reference the IRS site about recognizing these imposter calls: https://www.irs.gov/newsroom/how-to-know-its-really-the-irs-calling-or-knocking-on-your-door-0

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Series # :
  OWSOP 99-2
Title :
  Unemployment Insurance Claimant Satisfaction Study
Release Date :
Abstract :
  This report presents information from a national survey of individuals who filed claims for unemployment compensation in 1996 and 1997. The study examines their satisfaction with the Unemployment Insurance systems' services, procedures and staff. Results are based on interviews with more than 3,000 claimants from 16 states.

Publication Author(s)
Bardsley & Neidhart, Inc.
  • Steven S. Marcus
Full Text Document(s)


Additional Information

Hard copy available: No